Highlights

• Excellent writing and communication skills.
  
• Expertise in writing and editing documentation, help system content, communications, and instructional materials, to build customer satisfaction and increase product knowledge.
  
• Experienced in online community building.
• Project manager of technical rollouts and evaluations for firm of over 2200 employees and 20 offices.
  
• Extensive knowledge and practical experience in creating and delivering training content.
  
• Knowledgable SEO professional.

My Resume

My MS-PTC Coursework