Catherine Racette

With over 15 years of experience in technical writing and training, I help bridge the gap between complex technology and its users. My experience spans various digital domains, including ad tech, social media marketing, SEO, and online retail, where I've created clear, practical documentation for employees, end users, and developers.

I believe in making information accessible and engaging. Throughout my career, I've developed knowledge bases and support communities that enable users to find answers quickly and enable them to use technology with proficiency. My work has helped companies improve user experience and reduce customer time to value.

As a team leader, I've had the pleasure of building and managing technical writing and training teams. I focus on creating supportive environments where individuals can do their best work, resulting in consistently positive feedback from team members and high-quality documentation that serves business needs.